Remote worker with 9+ years of experience - Last seen 5 months ago

IT professional with 8 years of experience and a strong background in project management, service delivery, and customer experience strategy. I specialize in optimizing workflows and support systems, with deep expertise in Zendesk consulting—from implementation to advanced customization and team enablement.

With over 8 years in the technical and leadership space, I’ve led cross-functional teams to deliver scalable solutions that enhance operational efficiency and customer satisfaction. Whether it's managing IT projects end-to-end or reengineering support processes, I bring a results-driven, user-first approach to every engagement.

Currently employed full-time in Australia, and actively exploring remote-first opportunities that support international relocation and flexible work arrangements.

Let’s connect if you're looking for someone who can blend technical insight with strategic execution to drive meaningful impact—remotely and reliably.

🛂 Nationality	🇦🇺 Australia
🏡 Residency	🇦🇺 Australia
📍 Location	🇦🇺 Australia
Remote OK	rok.co/@vince1992
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	html jira ms projects office 365 suite zendesk customer support stakeholder management servicenow cherwell salesforce workflow automation googlesheets zoom slack
Fluent in	english
Preferred timezone	Global
Preferred annual pay (min)	$70,000/year
Last seen	5 months ago
Signed up	10 months ago
Badges	👨‍💻 Remote worker