With over 30 years of experience in operations, project design and implementation, information systems design, and process reengineering, I bring a wealth of expertise to the table. Holding a Bachelor's degree in Business Administration and an MBA, I have dedicated my career to driving operational excellence and innovation across various industries.
I have successfully navigated the dynamic landscapes of Banking, Consultancy, and Information Systems in both Peru and Portugal. My journey through these diverse industries has provided me with a comprehensive understanding of business intricacies and the ability to implement strategic initiatives that yield measurable results.
My academic foundation includes a Bachelor's degree in Business Administration, complemented by an MBA. Furthermore, I have consistently pursued knowledge and growth through numerous courses attended in Europe and the USA.
Areas of Expertise:
โข Operations Management: Orchestrating efficient and streamlined operations to enhance overall business performance.
โข Project Design and Implementation: Spearheading end-to-end project lifecycles, ensuring successful delivery and client satisfaction.
โข Process Reengineering: Leading initiatives to reevaluate and redesign business processes, fostering agility and adaptability.
โข Customer Service Management: Elevating customer experience through effective management and strategic customer-centric approaches.
I am currently seeking a remote part-time position that allows me to continue contributing to organizational success while providing an opportunity for personal and professional development. I am eager to bring my wealth of experience to a role that values innovation, collaboration, and continuous improvement.
| ๐ Nationality | ๐ต๐ช Peru |
| ๐ก Residency | ๐ต๐ช Peru |
| ๐ Location | ๐ต๐ช Peru |
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rok.co/@victoria_macedo |
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| Skilled in | customer experience customer operations marketing office 365 excel word powerpoint canva process redesign management typing writting photography ecommerce |
| Fluent in | spanishenglishportuguese |
| Preferred timezone | -5, -4,+1,+2 |
| Preferred annual pay (min) | $48,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2018 - Now: Independent Consultant @ Blu Consultores
1998 - 2014: Alternative Channels Manager @ Banco de Credito
1993 - 1998: Manager of Business Advisory @ Arthur Andersen
1990 - 1993: Senior Consultant @ Andersen Consulting
2012 - 2014: MBA @ Incae Business School
2012 - 2014: MBA @ Adolfo Ibaรฑez
1980 - 1986: BA Business Administration @ Pontificia Universidad Catรณlica del Perรบ