Experienced Customer Support and Operations Specialist with over 10 years of expertise in client-facing roles across the hospitality, healthcare, and international education sectors. Iโve supported clients from the U.S. and Latin America, providing high-quality, bilingual service (English/Spanish) in remote and on-site environments.
Looking for remote opportunities where I can combine empathy, organization, and problem-solving to improve the customer experience and support operational efficiency.
| ๐ Nationality | ๐จ๐ด Colombia |
| ๐ก Residency | ๐จ๐ด Colombia |
| ๐ Location | ๐จ๐ด Colombia |
|
|
rok.co/@veronica_restrepo |
|
|
sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support itinerary coordination travel management salesforce microsoft office google workspace zoom trello google calendar dropbox cultural communication bilingual communication documentation support workflow optimization problem solving detail oriented deadline driven mindset multitasking abilities |
| Fluent in | spanishenglish |
| Preferred timezone | -1,0,+1,+2,+3 |
| Preferred annual pay (min) | $15,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2025: Patient Concierge @ Bioxcellerator
2020 - 2023: Senior Process advisor @ Global Exchange
2019 - 2020: Reservations Agent @ Novotel Medellin
2012 - 2015: Bachelors degree in hospitality and Tourism @ Colombo Internacional