Remote worker with 10+ years of experience - Last seen 6 months ago

Remote customer experience specialist with over a decade of success in client retention, CRM strategy, and cross-functional collaboration. I bring deep expertise in claims processing, federal compliance, and multichannel support across platforms like AWS Direct Connect, ServiceNow, and HubSpot. Valton has supported high-impact operations at Central Research Inc., BcForward, and the Federal Reserve Bank of Dallas, resolving complex inquiries and enhancing customer satisfaction. Adept in SaaS tools, workflow systems, and AI-informed support, he thrives in fast-paced environments that demand empathy, technical skill, and precision. Certified in CompTIA A+, HubSpot Service Hub, and Asana, Valton is passionate about solving problems, optimizing workflows, and exceeding customer expectations.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@valtonmorgan
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support crm retention remote work claims compliance tickets saas aws servicenow hubspot troubleshooting workflows teamwork healthcare government b2b b2c process call center tier 1 tier 2 ai comptia asana knowledge high volume
Fluent in	english
Preferred timezone	Central
Preferred annual pay (min)	$50,000/year
Preferred hourly pay (min)	$20/hour
Last seen	6 months ago
Signed up	6 months ago
Badges	🎨 Maker