I am a Certified Customer Service and Call Centre practitioner also Certified in Customer Experience Management with vast experience in different customer-facing environments/sectors eg Tourism, Insurance, Construction and Motor Industry. Iโm passionate about customer service and have built a track record of customer retention and consistently exceeding customer expectations. I also have a strong background and several years of experience in Sales, Marketing and Administration as they work hand in glove with Customer Service. I am eager to use my skills and experience to provide exceptional customer service to your customers which will contribute to your companyโs success and greater levels of customer satisfaction. I am looking for a long-term opportunity where I will not only add value to the business but also grow and develop my skills further
| ๐ Nationality | ๐ฟ๐ผ Zimbabwe |
| ๐ก Residency | ๐ฟ๐ผ Zimbabwe |
| ๐ Location | ๐ฟ๐ผ Zimbabwe |
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rok.co/@valeria_shamai |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer service customer support sales administration basic bookkeeping office adminstration |
| Fluent in | english |
| Preferred timezone | 0,+1,+2,+3,+4,+5,+6 |
| Preferred annual pay (min) | $12,000/year |
| Preferred hourly pay (min) | $5/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2019 - 2023: Customer Service Officer @ Zimnat
2018 - 2019: Sales and Marketing Assistant @ Avana Panelbeaters
2015 - 2017: Sales Administrator @ Lafarge Cement Zimbabwe
2021 - 2021: Certified Customer Service&Call Centre Practitioner @ Chartered Institute of Customer Management
2021 - 2021: Certified Customer Experience Manager @ Chartered Institute of Customer Management
2009 - 2012: Bachelor of Arts in International Relations&Sociology @ Monash South Africa University