Working as a project manager to coordinate with client and understand the requirements and assisting stakeholders to achieve the target and improve the project process with use of methodology and tools like Agile and power bi for dashboards creation to present progress to client and management. Hosting sprint calls to take updates on ongoing projects by multiple stakeholders and vendors. Handled projects to reduce major incidents in the organization following ITIL process and performing root cause analysis.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@vaishalishukla19 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | project management customer success management team management operations quality optimization itil |
| Fluent in | englishgerman |
| Preferred timezone | Any |
| Preferred annual pay (min) | $27,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Project manager @ Calltek India pvt ltd
2021 - 2023: Major incident manager @ Accenture
2019 - 2021: Process analyst @ Allscripts
2018 - 2019: Customer success manager @ Vodafone
2017 - 2018: Project engineer @ Tata communication
2013 - 2017: Bachelors in technology @ Symbiosis international university