As a multifaceted remote professional with a diverse skill set spanning customer support, digital marketing, front-end and back-end development, and office productivity tools, I bring a unique blend of technical expertise and customer-centric approach to every project.
Professional Experience
Customer Support:
Over 2 years of experience providing top-tier customer service across various industries.
Proficient in handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.
Skilled in using CRM tools and support ticketing systems to manage and track customer interactions efficiently.
Digital Marketing:
Expertise in creating and executing digital marketing strategies to enhance brand visibility and drive online engagement.
Proficient in SEO, content marketing, social media management, and email marketing.
Proven track record of increasing website traffic and conversion rates through targeted marketing campaigns.
Front-End Development:
Strong command of HTML, CSS, JavaScript, and modern frameworks like React and Angular.
Experienced in creating responsive and user-friendly web interfaces that enhance user experience.
Ability to collaborate with design teams to translate UI/UX designs into functional web applications.
Back-End Development:
Proficient in server-side technologies including Node.js, Python, PHP, and databases such as MySQL and MongoDB.
Skilled in developing robust and scalable back-end solutions to support web applications.
Experienced in API integration and development to ensure seamless communication between front-end and back-end systems.
Office 365 & Excel:
Advanced proficiency in Office 365 applications, including Outlook, SharePoint, Teams, and OneDrive.
Expertise in Microsoft Excel for data analysis, reporting, and automation using VBA.
Ability to streamline office workflows and enhance productivity through efficient use of Office 365 tools.
Skills:
Customer Support & Relationship Management
Digital Marketing Strategy & Execution
Front-End Development (HTML, CSS, JavaScript, React, Angular)
Back-End Development (Node.js, Python, PHP, MySQL, MongoDB)
Office 365 Suite (Outlook, SharePoint, Teams, OneDrive)
Advanced Excel (Data Analysis, VBA, Reporting)
Excellent Communication & Collaboration
Problem-Solving & Critical Thinking
Personal Attributes:
Highly adaptable and able to thrive in fast-paced, remote work environments.
Strong attention to detail and a commitment to delivering high-quality work.
Passionate about continuous learning and staying updated with the latest industry trends.
Availability:
Full-time/Part-time/Contract
Open to remote opportunities across different time zones
I am excited to bring my comprehensive skill set and proactive approach to your team. Letβs connect and explore how I can contribute to your companyβs success.
| π Nationality | π΅π° Pakistan |
| π‘ Residency | π΅π° Pakistan |
| π Location | π΅π° Pakistan |
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rok.co/@usamasheerazi |
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sdfljasfjkhsdfajsf βοΈ Upgrade to Premium to contact |
| Skilled in | customer support marketing front end backend office365 excel |
| Fluent in | english |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
π¨βπ» Remote worker π Early adopter |
2022 - Now: video editor and graphic designer @ fiverr
2020 - 2022: customer support @ jazz
2017 - 2022: bscs @ university of lahore