I'm Umair Shah, a dedicated and detail-oriented professional with over 8 years of experience in Quality Assurance, Customer Support, Call Transcription, Email Marketing, Data Entry, and Lead Generation. Iโve worked with BPO and tech companies across remote, hybrid, and on-site settings, consistently delivering high-quality results.
I specialize in:
๐น Quality Monitoring & Call Audits
๐น Email Marketing Campaigns
๐น CRM & Data Entry (Excel, Google Sheets)
๐น Customer Service (Voice & Non-Voice)
๐น Lead Generation & Web Research
๐น Transcription & Report Writing
Iโm passionate about helping teams improve processes, enhance customer satisfaction, and hit performance goals. Always ready for remote collaboration and growth-focused environments.
๐ฉ Letโs connect: [email protected]
๐ Rawalpindi/Islamabad, Pakistan | ๐ Open to remote work worldwide
| ๐ Nationality | ๐ต๐ฐ Pakistan |
| ๐ก Residency | ๐ต๐ฐ Pakistan |
| ๐ Location | ๐ต๐ฐ Pakistan |
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rok.co/@umairshahh175 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | quality assurance email marketing customer support call transcription lead generation data entry data cleaning microsoft excel google sheets crm tools e g hubspot salesforce |
| Fluent in | english |
| Last seen | 6 months ago |
| Signed up | 9 months ago |
| Badges |
๐จโ๐ป Remote worker |
OCT 2923 - APR 2024: Data Specialist and Lead Generation Specialist @ Eracon Technologies (Pvt) Ltd.
May 2024 - May 2025: Quality Assurance Specialist @ WORK
Jun 2016 - May 2021: Customer Service Specialist @ Drivetech BPO
July 2019 - May 2019: Call Transcription Specialist (CRU) @ Touchstone Communication
Jun 2019 - Aug 2023: Bachelor of Science - BS @ Hazara University
Aug 2015 - Sep 2018: DAE Electronics @ Swedish Institute of Technology Rawalpindi