With over 4 years of experience as a customer support specialist and operations associate, I have honed my skills in resolving client inquiries and ensuring high levels of customer satisfaction. Utilizing various communication channels, including call, chat, email, and video conferencing tools, I have successfully assisted clients in optimizing their satisfaction levels. My track record demonstrates a proactive approach to taking ownership of customer issues in a dynamic environment, collaborating with cross-functional teams to identify areas for product improvement. I am proficient in English communication using Zendesk and CRM, and I possess strong organizational and time management abilities. Adaptable to changing job responsibilities, I am dedicated to prioritizing customer needs. Additionally, I am open to working on-site, in a hybrid model, or remotely.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@udaypsingh |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | voice support email support report preparation sap basis google sheet one on one session retension calling outbound calling |
| Fluent in | hindienglish |
| Preferred timezone | 8AM IST to 12AM IST |
| Preferred annual pay (min) | $7,000/year |
| Preferred hourly pay (min) | $6/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Customer Support Associate @ Scaler Academy
2021 - 2022: Associate @ Hcl Technologies
2021 - 2021: Customer Representative Executive @ 1 point 1 solution
2019 - 2021: Customer Care Executive @ C Y FUTURE
2019 - 2020: Post Graduate Diploma in Computer Science @ C V Raman
2015 - 2019: B.E. Mechanical @ Rungta College of Engineering and Technology