Remote worker with 3+ years of experience - Last seen 8 months ago

I’m Uchechi Favour, a dedicated customer support professional with a background in project coordination, business analysis, and virtual assistance. I thrive on solving problems, ensuring seamless customer experiences, and making every interaction feel personal and impactful.

With experience across industries, including e-commerce, pharmaceuticals, education, and tech, I’ve mastered the art of communication, adaptability, and using digital tools to enhance customer support. My hands-on experience with CRMs, ticketing systems, and project management tools allows me to streamline support operations efficiently.

Previously, I’ve provided top-tier support for startups, managed client interactions for fashion brands, and helped businesses optimize workflows. Beyond answering queries, I anticipate customer needs, identify pain points, and proactively offer solutions.

I’m looking for a customer service role where I can bring my problem-solving mindset, empathetic communication skills, and tech-savviness to a team that values customer satisfaction as much as I do. If you’re searching for someone who genuinely cares about both customers and business success, let’s connect.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@ucfavour23
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support customer service crm zendesk hubspot freshdesk intercom helpdesk email support phone support troubleshooting tech support saas b2b b2c ecommerce virtual assistant communication problem solving active listening conflict resolution remote support tickets onboarding knowledge base workflow automation office365 excel google suite slack clickup asana monday trello
Fluent in	english
Preferred timezone	0, +1, +2, +3, -5, -4
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$25/hour
Last seen	8 months ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter