Remote worker with 6+ years of experience - Last seen 2 years ago

As an Operations Specialist at Wells Fargo, I apply my 7 years of experience in the financial services industry to research and resolve complex cases involving multiple business units and products. I have a bachelor's degree in Business Administration from Liberty University, and I am skilled in customer service management, problem solving, and skilled multi-tasking.

My mission is to provide excellent service and satisfaction to Wells Fargo's customers and stakeholders by ensuring compliance, quality, and efficiency in all aspects of operations. I have performed remediations on over 10,000 impacted customers, reduced the remediation pipeline by 45%, authorized and issued compensation up to $1000. I have also participated in testing and suggesting improvements to business systems and procedures, and helped meet changing demands in a fast-paced environment.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@tyrell_12
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	operations sharepoint quality assurance retail management compliance remediation fraud analysis training complaint management customer retention customer management project management customer experience customer loyalty
Fluent in	english
Preferred timezone	Est
Preferred annual pay (min)	$58,000/year
Preferred hourly pay (min)	$30/hour
Last seen	2 years ago
Signed up	3 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter