I am a highly motivated, results-driven professional with a strong background in customer relationship management, data analysis, and strategic project execution. With a Bachelorโs degree in Law and experience in industry analysis, market research, and customer success, I bring exceptional communication, analytical, and problem-solving skills to every role. Known for my positive attitude, organisational expertise, and ability to thrive in fast-paced environments, I consistently deliver high performance and innovative, customer-centric solutions.
Currently, I work as Contact Management Support at Thames Valley Police, where I manage complex, high-pressure emergency situations, analyse real-time data to inform critical decisions, and coordinate cross-functional teams to enhance operational efficiency. In my previous roles as a Probate Case Manager at Co-op Legal Services and a Business Development Executive at Verastar, I drove revenue growth, ensured compliance, and improved customer satisfaction through strategic initiatives and strong relationship management.
My strengths lie in leveraging data to align with market trends, driving strategic initiatives, and proactively solving business challenges. I excel at managing cross-functional projects from start to finish and am skilled in strategic planning, stakeholder engagement, and consultative sales. With a focus on results and a commitment to excellence, Iโm always eager to apply my analytical expertise and business acumen to dynamic, fast-paced roles.
| ๐ Nationality | ๐ฌ๐ง United Kingdom |
| ๐ก Residency | ๐ฌ๐ง United Kingdom |
| ๐ Location | ๐ฌ๐ง United Kingdom |
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rok.co/@tsokoya |
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| Skilled in | strategic planning market research customer success data analysis project management stakeholder engagement consultative sales account management problem solving kpi management revenue growth business dev compliance gdpr law legal research contact management emergency response operational efficiency team coordination communication skills customer retention analytical skills data driven decisions fast paced environments attention to detail time management problem solving office 365 microsoft excel powerpoint crm |
| Fluent in | english |
| Preferred annual pay (min) | $40,000/year |
| Last seen | 11 months ago |
| Signed up | 11 months ago |
| Badges |
๐ฉโ๐ป Remote worker |
2024 - Now: Contact Management Call Handler @ Thames Valley Police
2022 - 2023: Probate Case Manager @ Co-op Legal Services
2021 - 2023: Business Development Executive @ Verastar
2021 - 2025: Food and Beverage attendant @ James Martin Manchester
2016 - 2020: LLB Law @ The Univeristy of Hull
2014 - 2016: A Level @ The Grange School
2014 - 2016: GCSE @ The Grange School