Result-driven technical support professional with a passion for delivering exceptional end-user experience. I am known for my analytical approach and solution focused mindset, I have a proven track record in providing in-depth support and improving system usability. With years of experience in proactively managing application support issues and ensuring round-the-clock availability of systems, I am skilled in troubleshooting, root cause analysis, user access management, ITSM report and escalation management. I am dedicated to staying at the forefront of industry advancements. A team player and a keen learner, I possess strong problem-solving desire and an outstanding communication skills. I thrive on interacting with end-users, understanding their challenges, and delivering effective solutions. Let's connect and explore how I can contribute to your organization's success.
| ๐ Nationality | ๐ณ๐ฌ Nigeria |
| ๐ก Residency | ๐ณ๐ฌ Nigeria |
| ๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@tsarpyth |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support office 365 it service desk ticketing system good communication skill itsm clickup zoho inventory |
| Fluent in | english |
| Preferred timezone | +1 |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ Early adopter |
2021 - 2024: Technical support / IT Service Desk @ BetaStore Nigeria
2019 - 2020: IT Service Desk @ Jumia Nigeria
2012 - 2016: Computer Engineering @ Houdegbe North American University Benin Republic