I have more than five years of experience of working in the customer service industry. I excel in communication, both verbal and written, ensuring clear and effective interactions with customers. I demonstrate strong problem-solving abilities, quickly identifying issues and implementing solutions to resolve customer concerns. Empathy and patience are key traits, allow me to manage difficult situations with understanding and care. Attention to detail ensures accurate information recording and follow-up. Proficiency with customer service software and tools, coupled with effective time management and teamwork skills, enables me to handle multiple inquiries efficiently. Adaptability and a positive attitude help me thrive in dynamic and fast-paced environments.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@tracyojukwu27 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | salesforce zendesk hubspot freshdesk zoho desk jira service desk livechat intercom and olark chat outlook gmail slack ameyo beehive |
| Fluent in | englishswahili and luo |
| Preferred annual pay (min) | $307,000/year |
| Preferred hourly pay (min) | $3/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2021 - 2024: Customer Support Agent @ MAJOREL KENYA
2015 - 2019: BA Psychology @ Egerton University