Remote worker with 8+ years of experience - Last seen 1 year ago

I am writing to apply for the post of Customer Service . In my current role as Operations Manager in Rich Sweets Limited (WaraCake), I merge the duties of operations and customer service. I am responsible for the overall daily operations from raw materials stage to distribution to customers and by doing that I increased the customer database by a 100% with over 30% referral rate from returning customers. I also achieved a 100% in order fulfillment with 0% failed orders. Other achievements include; Development and implementation of daily operations plans such as delivery routes, employee assignments and promotional strategies; Introduction of new method of sale with over 100% success rate; Ensured positive customer experiences by proactively managing and growing customer relationships.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@tolulopee
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Skilled in	customer support procurement operations
Fluent in	englishyorubapidgin
Preferred timezone	+1
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$22/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter