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@tiago_munar

Remote worker in Bogotรก with 9+ years of experience - Last seen ago

Teamwork is the main pillar of my work ethic. 5 years of experience in the customer service business working in different roles. I've been able to help different campaigns to succeed based on the KPIs goals. Experience creating development plans to prepare inexperienced associates for different roles.


Skilled in customer service action planning quality management supervision leadership microsoft office zendesk g suite 
Fluent in spanishenglish
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $10/hour
Last seen 3 years ago
Signed up 3 years ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2022: Freelance Customer Support @ Nexxie

2021 - 2022: Operations Manager Junior @ Sitel

2020 - 2021: Customer Service Senior Supervisor @ Sitel

2019 - 2020: Customer Service Supervisor @ Sitel

2017 - 2019: Customer Service Agent @ Sitel

Education

2022 - 2022: Ecommerce Manager @ Coderhouse

2020 - 2023: Sports Management @ UNAD

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