Dedicated and experienced Technical Support Specialist with 14 solid years of experience in the Contact Center/BPO industry. I am eager to use my expertise to deliver high-quality customer service and resolve complex technical issues for your customers.
I have worked as a customer service trainer, customer service representative (CSR), technical support, and concierge for various programs like Cricket Wireless (USA), Microsoft (Tech Support), Machine Zone (USA-based gaming app company), and Zomato/Hyperpure (India, UAE).
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@thekunalpuri |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | manychat zendesk salesforce email admin crm appointment setter attending meetings google sheets google drive google docs microsoft excel data entry shopify data entry microsoft word social media manager meta business ads google ads lead generation canva youtube banner youtube logo thumbnail maker |
| Fluent in | englishhindi |
| Preferred annual pay (min) | $12,000/year |
| Preferred hourly pay (min) | $6/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2024: Senior Customer Service Process Trainer @ Globiva Services Pvt Ltd
2008 - 2012: BCA @ Punjab Technical University