Strategy and Planning Manager
Driving Business Growth and Customer Value with Cisco Software Support Services
Software Support Services Specialist
As a Strategy and Planning Manager at Cisco, I have over six years of experience in channel management, business development, and sales operations in the technology industry. I specialize in complex deals involving Cisco Software Support Services (SWSS), a key support services offering that enhances Cisco's revenue, margin, and renewal performance.
In my current role, I develop and deliver tailored offers that align with customer value realization, direct CX Center teams in optimizing internal processes for deal analysis, reviews, and delivery planning, and address qualified opportunities or renewals for SWSS using various service offerings. I also collaborate closely with CX Product Managers to align product sales support collateral and pricing, and mentor renewal specialists on standard processes and best practices.
I am passionate about leveraging technology to drive positive change and foster strategic partnerships. I have honed my expertise in navigating diverse markets, optimizing revenue opportunities, and maximizing customer satisfaction across 14 countries and over 200 channel partners. I am always eager to learn new skills and explore new opportunities where I can make a meaningful impact and contribute to innovative organizations that are shaping the future of the industry. Let's connect to explore potential synergies and opportunities for collaboration.
| ๐ Nationality | ๐ฟ๐ฆ South Africa |
| ๐ก Residency | ๐ต๐น Portugal |
| ๐ Location | ๐ต๐น Portugal |
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| Skilled in | meraki cmna channel partner sales account management strategy and planning business dev sales enablement offer management software services security collaboration |
| Fluent in | englishisizulu |
| Preferred timezone | +2 |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Strategy and Planning Manager @ Cisco
2020 - 2022: Territory Partner Account Manager @ Cisco
2019 - 2020: Virtual Partner Account Manager @ Cisco
2018 - 2019: ASSOCIATE Sales Representative @ Cisco
2018 - 2018: Research Analyst @ Kite Capital
2017 - 2018: Master of Science in Development Planning @ UNIVERSITY of the Witwatersrand
2015 - 2015: Postgraduate Diploma in Planning @ University of the Witwatersrand
2011 - 2014: Bachelor of Science @ University of the Witwatersrand