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@thandozi

Remote worker with 8+ years of experience - Last seen ago

Strategy and Planning Manager

Driving Business Growth and Customer Value with Cisco Software Support Services

Software Support Services Specialist

As a Strategy and Planning Manager at Cisco, I have over six years of experience in channel management, business development, and sales operations in the technology industry. I specialize in complex deals involving Cisco Software Support Services (SWSS), a key support services offering that enhances Cisco's revenue, margin, and renewal performance.

In my current role, I develop and deliver tailored offers that align with customer value realization, direct CX Center teams in optimizing internal processes for deal analysis, reviews, and delivery planning, and address qualified opportunities or renewals for SWSS using various service offerings. I also collaborate closely with CX Product Managers to align product sales support collateral and pricing, and mentor renewal specialists on standard processes and best practices.

I am passionate about leveraging technology to drive positive change and foster strategic partnerships. I have honed my expertise in navigating diverse markets, optimizing revenue opportunities, and maximizing customer satisfaction across 14 countries and over 200 channel partners. I am always eager to learn new skills and explore new opportunities where I can make a meaningful impact and contribute to innovative organizations that are shaping the future of the industry. Let's connect to explore potential synergies and opportunities for collaboration.


Skilled in meraki cmna channel partner sales account management strategy and planning business dev sales enablement offer management software services security collaboration 
Fluent in englishisizulu
Preferred timezone +2
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $40/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Strategy and Planning Manager @ Cisco

2020 - 2022: Territory Partner Account Manager @ Cisco

2019 - 2020: Virtual Partner Account Manager @ Cisco

2018 - 2019: ASSOCIATE Sales Representative @ Cisco

2018 - 2018: Research Analyst @ Kite Capital

Education

2017 - 2018: Master of Science in Development Planning @ UNIVERSITY of the Witwatersrand

2015 - 2015: Postgraduate Diploma in Planning @ University of the Witwatersrand

2011 - 2014: Bachelor of Science @ University of the Witwatersrand

6ms