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@tessy164

Remote worker with 8+ years of experience - Last seen ago

I am organised, bright and confident graduate who is able to work closely with various stakeholders to ensure a timely and efficient service with excellent communication skills and can quickly establish working relationships with a range of stakeholders at all levels, To strive for excellence and precision at all times through continuous capacity development and hard work, attaining professional proficiency and distinction, and targets in a dynamic organization.

Capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone. In my 3 years of experience I have Proven ability to multitask and use multiple phones and other technical devices while providing exceptional customer service. Proficient understanding of Microsoft Word, Excel, Access, CRM and the internet. Basic knowledge of common office electronics. I Can utilize upselling prowess to sell additional products to customers or clients after providing assistance.Able to enter large quantities of data into computer and retrieve important information in a brief period of time. Capable of entering data while remaining online with several customers at once, Strong verbal communication skills allow for the fostering of strong bonds with customers during all interactions. Able to thrive and meet company standards in a busy call center environment both alone and in a team setting.


Skilled in customer support office365 excel administrative crm email management 
Fluent in english
Preferred annual pay (min) $35,000/year
Last seen 3 years ago
Signed up 3 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2021 - Now: Customer support officer @ Avetium consult limited

2020 - 2020: Customer service representative @ Onumah logistics and auto

2018 - 2019: Administrative assistant @ Government parastatal

Education

2013 - 2017: Industrial relations and personal management @ Micheal okpara university of agriculture

4ms