It would appear you've found me.
And just in time: I've been working in technical and customer support for around 8 years, and am now moving into the next era of my career as a Project Coordinator and Assistant. I pride myself on professional communication and in making sure every stakeholder, customer, client, and colleague I speak with leaves the engagement satisfied and with their issues resolved. Confident in the plans in motion.
My skills are widely varied through the multiple jobs I have carried, and the nonprofit in which I am an elected board member running through into my second year. I am proficient in Office 365 and using Microsoft Azure, as well as systems such as Salesforce, Servicenow, Jira, and Trello.
My past experience in IT and support has led me to become highly detail-oriented, specific, and deliberate in my decisions. No stone is unturned, no outcome unconsidered. My experience in Project Coordination, both working with business and residential communities, has evolved greatly over the past year and I am ready to take the skills I have honed into a full-time position.
But above all else, I wish to bring a friendly and memorable experience with professional expertise and a personality that leaves people smiling by the end.
I prefer fully remote positions.
Outside of helpdesk, I dabble in fiction writing. I write a broad mix of High Fantasy, Science Fiction, Western, and Horror. Speculative elements are my specialty, and I can bring any idea, no matter how fantastical, to life as if it were there before you.
| ๐ Nationality | ๐บ๐ธ United States |
| ๐ก Residency | ๐บ๐ธ United States |
| ๐ Location | ๐บ๐ธ United States |
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rok.co/@tempest590 |
| ๐ Website | sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | meeting coordination project coordination customer service analytics billing call centers data entry healthcare helpdesk telecommunication support ticketing systems jira salesforce servicenow solarwinds quality assurance freelance writing copywriting editing proofreading blogs microsoft office 365 word excel powerpoint onenote |
| Fluent in | english |
| Preferred timezone | -5, -4 |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $24/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2023 - 2024: OMS Customer Support and Coordinator @ Neustar Transunion
2021 - 2022: Helpdesk @ Brightspring Pharmerica
2020 - 2021: Level 1 Helpdesk @ Kalleo
2008 - 2012: Software Applications @ ITT Technical Institute