I am a Customer Success Expert and Operations Implementer with over 15 years of specialized experience in the dental field, working closely with entrepreneurs and teams. I excel in building strong client relationships, resolving challenges, and driving customer satisfaction. With a proven track record in enhancing team performance through training and coaching, my focus is always on creating positive, lasting customer impressions. Additionally, I bring strong verbal and written communication skills, proficiency in various AI and project management tools, remote work experience, and expertise in meeting deadlines through punctuality and effective delegation.
2021 - 2023: Customer Success/Program Manager @ Dentist Entreprenuer Organization
2019 - 2021: Operations Manager @ Espire Dental
2019 - 2020: Instructor @ Institute of Business and Medical Careers
2016 - 2019: Clinical Director @ Dentistry of Colorado
- 2005: BA Business Administration @ Metropolitan State College of Denver
- 2007: Dental Assisting Certificate @ Pima Medical Institute