๐Ÿ‘ฉโ€๐Ÿ’ป Join Remote OK ๐Ÿ‘‹  Log in
General
Remote OK Frontpage ๐Ÿ Remote jobs ๐ŸŒ—  Dark mode ๐Ÿ‘ฉโ€๐Ÿ’ป Hire remote workers ๐Ÿšจ Post a job โญ๏ธ Go premium
Top jobs
๐Ÿฆพ  AI Jobs
โฐ Async jobs ๐ŸŒŽ Distributed team ๐ŸŽง Support jobs ๐Ÿค“ Engineer jobs ๐Ÿ‘ต Senior jobs ๐Ÿ’ผ Management jobs ๐Ÿค“ Software jobs ๐Ÿ›  Technical jobs ๐Ÿ‘ฉโ€โœˆ๏ธ Lead jobs ๐Ÿš€ Growth jobs
Companies
๐Ÿšจ Post a remote job ๐Ÿ“ฆ Buy a job bundle ๐Ÿท Ask for a discount Safetywing Health insurance for teams Safetywing Health insurance for nomads
Feeds
๐Ÿ›  Remote Jobs API ๐Ÿชš  RSS feed ๐Ÿช“  JSON feed

Hacker News mode  Hacker News mode

Safe for work mode  Safe for work mode

Help
๐Ÿ’ก  Ideas + bugs ๐Ÿš€  Changelog ๐Ÿ›๏ธ  Merch ๐Ÿ›Ÿ  FAQ & Help
Other projects
๐Ÿ“Š Remote work stats new ๐Ÿ‘ท Top remote companies ๐Ÿ’ฐ Highest paying remote jobs ๐Ÿงช State of remote work new
๐ŸŒ  Become a digital nomad
๐Ÿ”ฎ  Web3 Jobs
๐Ÿ“ธ  Photo AI
๐Ÿก  Interior AI
Post a job โ†’ Log in

@szramirezl

Remote worker with 11+ years of experience - Last seen ago


Iโ€™m a Business Administration graduate with a strong background in customer service and team leadership. Over the past few years, Iโ€™ve worked in high-paced call center environments where I handled customer inquiries, resolved issues efficiently, and led teams to exceed performance targets.

My strengths lie in communication, problem-solving, and team coordination. As a team leader, I successfully coached and motivated agents, streamlined support processes, and ensured top-tier service delivery.

Iโ€™m passionate about creating excellent customer experiences and thrive in remote, collaborative environments. Looking for opportunities where I can bring value through empathy, leadership, and operational efficiency.


Skilled in customer support team management coaching gds sabre amadeus galileo excel microsoft teams office outlook slack 
Fluent in spanishenglish
Preferred timezone 4,+5,+6,+7,+8,+9,+10,+11,+12
Preferred annual pay (min) $20,000/year
Preferred hourly pay (min) $5/hour
Last seen 4 months ago
Signed up 4 months ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

Employment

2019 - 2025: Team Leader @ IGT Solutions

2018 - 2019: Customer service @ Scotia Bank

2015 - 2017: Customer service @ Teleperformance

Education

2010 - 2019: Business Administration @ University Nacional de Colombia

10ms