Results-driven Senior Quality Analyst with over 5.5 years of experience in quality assurance, performance coaching, and data-driven analysis. Skilled in root cause analysis, preparing action plans, and mentoring teams to exceed service quality benchmarks. Proven ability to translate performance insights into strategic improvements. Adept in client collaboration, reporting, and driving operational excellence through leadership and continuous improvement.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@syedadnan9886 |
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| Skilled in | quality monitoring coaching team dev root cause analysis action planning excel word powerpoint outlook davinchi reslove adobe premiere pro |
| Fluent in | englishhindiurdu |
| Preferred timezone | +5:30, UTCโ5, UTCโ8 |
| Preferred annual pay (min) | $19,000/year |
| Preferred hourly pay (min) | $10/hour |
| Last seen | 5 months ago |
| Signed up | 5 months ago |
| Badges |
๐จโ๐ป Remote worker |
2022 - 2025: Senior Quality Analyst @ Concentrix
2020 - 2022: Lead Generation executive @ Cybacor
2017 - 2020: BACHELOR OF BUSINESS ADMINISTRATION (BBA) @ Presidency College