Solution-focused, multi-faceted Customer Experience, Merchant Support Specialist and Account Manager demonstrating expertise in building top-performing organizations consistently exceeding revenue and profit objectives within challenging, competitive and volatile markets. Outstanding accomplishments in business start-up, turnaround, and client base management across diverse industries, reinvigorating organizational infrastructure, inventory, technologies, processes and financial measurement systems. Delivered strong and sustainable revenue/income gains with equal expertise in business development through customer engagement and business retention.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@sween |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | organizational detail oriented friendly good negotiation skills ability to multitask decision making problem solving data entry microsoft office zen desk support zoho crm customer experience customer retention crm customer satisfaction report writing account management analytical skills |
| Fluent in | english |
| Preferred timezone | GMT -4 |
| Preferred hourly pay (min) | $20/hour |
| Last seen | 3 years ago |
| Signed up | 3 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2019 - 2020: merchant support analyst @ pesapal
2017 - 2021: bachelor in arts and communication @ Mount Kenya University