Experienced Customer Support and Data Operations professional with 10+ years of expertise in German language services, vendor onboarding, and catalog management. Recently completed tenure at Amazon where I managed 200+ vendor accounts daily, achieved 98% catalog accuracy, and resolved 50+ complex support queries with 95% CSAT scores. Expert in SQL, Advanced Excel, Power BI, and CRM systems. Fluent in German and English. Immediate joiner seeking opportunities in Customer Support, Data Analysis, and German Language Specialist roles.
CORE COMPETENCIES
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@sushilsen2 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | german b1 english communication email chat support client handling team leadership onboarding specialist process improvement advanced excel pivot tables vlookup data cleaning data validation sql queries data reporting etl tools query builders power bi dashboards data analysis business intelligence data driven decisions data visualization storytelling amazon vendor central amazon catalog portals |
| Fluent in | englishgermanhindi |
| Preferred timezone | 0,+1,+2,+3, +5, +5:30, +8,+9,+10, -0,-1,-2,-3,-4,-5,-6 |
| Preferred annual pay (min) | $45,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 7 months ago |
| Signed up | 7 months ago |
| Badges |
๐จโ๐ป Remote worker |
2019 - 2025: Senior Catalogue Associate - German Clients @ Amazon
2016 - 2019: Senior Customer Support Executive Ex @ Teleperformance
2015 - 2016: Software Developer @ GoldCRM Consulting LLC
2010 - 2014: Bachelor Of Engineer @ Rajiv Gandhi Technical University