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@sushilsen2

Remote worker with 11+ years of experience - Last seen ago

Experienced Customer Support and Data Operations professional with 10+ years of expertise in German language services, vendor onboarding, and catalog management. Recently completed tenure at Amazon where I managed 200+ vendor accounts daily, achieved 98% catalog accuracy, and resolved 50+ complex support queries with 95% CSAT scores. Expert in SQL, Advanced Excel, Power BI, and CRM systems. Fluent in German and English. Immediate joiner seeking opportunities in Customer Support, Data Analysis, and German Language Specialist roles.
CORE COMPETENCIES


Skilled in german b1 english communication email chat support client handling team leadership onboarding specialist process improvement advanced excel pivot tables vlookup data cleaning data validation sql queries data reporting etl tools query builders power bi dashboards data analysis business intelligence data driven decisions data visualization storytelling amazon vendor central amazon catalog portals 
Fluent in englishgermanhindi
Preferred timezone 0,+1,+2,+3, +5, +5:30, +8,+9,+10, -0,-1,-2,-3,-4,-5,-6
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $15/hour
Last seen 7 months ago
Signed up 7 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2019 - 2025: Senior Catalogue Associate - German Clients @ Amazon

2016 - 2019: Senior Customer Support Executive Ex @ Teleperformance

2015 - 2016: Software Developer @ GoldCRM Consulting LLC

Education

2010 - 2014: Bachelor Of Engineer @ Rajiv Gandhi Technical University

5ms