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@suniladhikari2709

Remote worker with 8+ years of experience - Last seen ago

Driven by a lifelong pursuit of knowledge, I navigate the dynamic corporate landscape with a blend of curiosity and unwavering determination. With over 5 years of innovative experience in customer service & Insurance Operations, I've consistently spearheaded business success through strategic vision and exceptional execution. As a seasoned leader, I excel at fostering high-performing teams, cultivating a collaborative environment, and effectively delegating tasks to achieve optimal operational outcomes. I leverage critical thinking and data-driven insights to make informed decisions, identify areas for continuous improvement, and drive operational excellence.

Key Highlights:

๏ƒฐ Customer-Centric Approach: I excel at building strong client relationships, enhancing customer satisfaction, and driving smooth operations through effective communication and strategic problem-solving.

๏ƒฐ Technical Expertise: PeopleSoft, Mainframe, Navilink, Client View, ECCM, and MS Office.

๏ƒฐ Data-Driven Decision Making: Specialize in internal and external reporting, with advanced proficiency in MIS, Excel, and data analysis.


Skilled in supervisory skills analytical skills microsoft word microsoft excel quality control customer service complaint management crm 
Fluent in englishhindi
Preferred annual pay (min) $35,000/year
Preferred hourly pay (min) $25/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2019 - 2025: operations executive @ Exl

2018 - 2019: Customer Support Executive @ Concentrix

Education

2013 - 2016: Graduation(BCA) @ Amrapali institute

7ms