Remote worker with 3+ years of experience - Last seen 6 months ago

I am a Customer Support Specialist with over 2 years of experience in fintech, SaaS, and consulting industries. Skilled in handling global customer inquiries, troubleshooting technical issues, and providing exceptional remote support via live chat, email, and phone.

Proficient in CRM tools (Zendesk, Freshdesk, HubSpot), fintech platforms, and remote collaboration tools (Slack, Zoom, Microsoft Teams). Proven ability to resolve customer issues efficiently, improve satisfaction rates, and streamline communication processes.

Previously worked at Avetium Consult Limited and Patricia Technology, where I reduced response times by 20% and increased customer satisfaction by 15%. Adept at working in fast-paced remote environments, managing cross-cultural interactions, and providing solutions that enhance customer experience.

Currently seeking a remote customer support role where I can leverage my skills in problem-solving, communication, and fintech/SaaS support to contribute to a dynamic global team.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@sundaygiftm
Telegram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support remote support fintech saas crm zendesk freshdesk hubspot technical support troubleshooting live chat support email support phone support customer experience time management remote work slack zoom microsoft teams fintech support payment processing cryptocurrency support onboarding conflict resolution helpdesk service desk customer retention user engagement ticket resolution workflow optimization b2b support b2c support
Fluent in	english
Preferred timezone	-12, -11, -10, -9, -8, -7, -6, -5, -4, -3, -2, -1, 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10, +11, +12, +13, +14
Preferred annual pay (min)	$25,000/year
Preferred hourly pay (min)	$20/hour
Last seen	6 months ago
Signed up	8 months ago
Badges	👨‍💻 Remote worker