Possessing a solid foundation in technical support within the US, UK, and Canada, and a proven ability to resolve incidents efficiently, I am enthusiastic about the opportunity to join your respected organization. My expertise in Avaya, Networking, Active Directory, and Windows Server, combined with a strategic approach to vendor management, has significantly contributed to operational excellence and increased client satisfaction. Having spent over two years as an infrastructure analyst in the technology industry, my track record of boosting customer loyalty and satisfaction underscores my proactive communication and adept problem-solving skills. I am looking forward to the possibility of contributing my knowledge.
| ๐ Nationality | ๐ฑ๐ฐ Sri Lanka |
| ๐ก Residency | ๐ฑ๐ฐ Sri Lanka |
| ๐ Location | ๐ฑ๐ฐ Sri Lanka |
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rok.co/@sulakshirathnayake17 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer service technical support office 365 excel |
| Fluent in | englishsinhala |
| Preferred timezone | IST, CST, EST |
| Preferred hourly pay (min) | $35/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2024: Infrastructure Analyst @ HCLTech Sri Lanka
2018 - 2021: Bachelors of science in Physical Science @ University of Ruhuna Sri Lanka