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@successmercys

Remote worker with 4+ years of experience - Last seen ago

"Hi, my name is Success Dafe-Akpotor, a Sociologist and Virtual Assistant from Nigeria. With two years of experience in customer service, I specialize in creating lasting, positive relationships through exceptional service. Iโ€™ve developed the ability to quickly understand customer needs, resolve issues efficiently, and deliver seamless experiences across phone, email, and live chat.

Iโ€™m passionate about turning challenges into opportunities for satisfaction and loyalty. I thrive in environments where customer happiness is a top priority, and my goal is to ensure that every interaction leaves the customer feeling valued and heard. Iโ€™m also skilled in de-escalating tense situations and turning negative experiences into positive outcomes.

What drives me is not just solving problems but ensuring that customers walk away with a positive perception of the brand. My approach is always focused on empathy, clarity, and efficiency, and I believe every interaction is an opportunity to build trust and foster long-term loyalty."


Skilled in customer support virtual assistant administrative assistant 
Fluent in english
Preferred timezone 0, +1, +2, +3, +4,+5, +6, +7, +8, +9, +10
Preferred annual pay (min) $30,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2024: Virtual Assistant @ La Belle Balloons

Education

2014 - 2017: sociology @ Novena University Ogume

4ms