๐Ÿ‘ฉโ€๐Ÿ’ป Join Remote OK ๐Ÿ‘‹  Log in
General
Remote OK Frontpage ๐Ÿ Remote jobs ๐ŸŒ—  Dark mode ๐Ÿ‘ฉโ€๐Ÿ’ป Hire remote workers ๐Ÿšจ Post a job โญ๏ธ Go premium
Top jobs
๐Ÿฆพ  AI Jobs
โฐ Async jobs ๐ŸŒŽ Distributed team ๐ŸŽง Support jobs ๐Ÿค“ Engineer jobs ๐Ÿค“ Software jobs ๐Ÿ›  Technical jobs ๐Ÿ‘ต Senior jobs ๐Ÿ’ผ Management jobs ๐Ÿš€ Growth jobs ๐Ÿ‘ฉโ€โœˆ๏ธ Lead jobs
Companies
๐Ÿšจ Post a remote job ๐Ÿ“ฆ Buy a job bundle ๐Ÿท Ask for a discount Safetywing Health insurance for teams Safetywing Health insurance for nomads
Feeds
๐Ÿ›  Remote Jobs API ๐Ÿชš  RSS feed ๐Ÿช“  JSON feed

Hacker News mode  Hacker News mode

Safe for work mode  Safe for work mode

Help
๐Ÿ’ก  Ideas + bugs ๐Ÿš€  Changelog ๐Ÿ›๏ธ  Merch ๐Ÿ›Ÿ  FAQ & Help
Other projects
๐Ÿ“Š Remote work stats new ๐Ÿ‘ท Top remote companies ๐Ÿ’ฐ Highest paying remote jobs ๐Ÿงช State of remote work new
๐ŸŒ  Become a digital nomad
๐Ÿ”ฎ  Web3 Jobs
๐Ÿ“ธ  Photo AI
๐Ÿก  Interior AI
Post a job โ†’ Log in

@stjay86

Remote worker with 7+ years of experience - Last seen ago

Bilingual Customer Service & Operations Specialist with 10+ years of experience across SaaS, logistics, and hospitality tech. Skilled in remote team coordination, client success, and project support. Known for clear communication, fast issue resolution, and proactive process improvement. Proficient in Salesforce, Zendesk, Freshdesk, and Google Workspace. Passionate about optimizing workflows and delivering standout support experiences.


Skilled in customer support customer success virtual assistant back office remote operations technical support project management saas crm zendesk salesforce freshdesk asana trello slack zoom microsoft office office365 google workspace email data entry reporting helpdesk communication ticketing optimization qa automation sop bilingual english spanish 
Fluent in englishspanish
Preferred timezone MST, PST.
Preferred annual pay (min) $40,000/year
Preferred hourly pay (min) $17/hour
Last seen 7 months ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2025 - 2025: Back office @ The functionary

2023 - 2024: Data Analyst @ Amadeus

2023 - 2023: Appointment setter @ Ubiquity

2019 - 2023: Customer service Experience analyst @ DHL EXPRESS USA

Side Projects

2024 - 2026: Customer service enhancements

Education

2003 - 2004: Bachiller General @ Injafral High School

9ms