I am a seasoned BPO leader with 19 years of experience and a proven track record in Account Management, Vendor Management, Performance Management, Team Management and Client Management.
| ๐ Nationality | ๐ต๐ญ Philippines |
| ๐ก Residency | ๐ต๐ญ Philippines |
| ๐ Location | ๐ต๐ญ Philippines |
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rok.co/@stephen_abriol |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | account management client services vendor management operations management performance management process improvement quality assurance customer retention customer service team management customer support |
| Fluent in | english |
| Preferred timezone | -12,-11,-10,-9,-8,-7,-6,-5,-4,-3,-2,-1,0,+1,+2,+3,+4,+5,+6,+7,+8,+9,+10,+11,+12,+13,+14 |
| Preferred annual pay (min) | $30,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - Now: Program Manager @ CEF Solutions Inc.
2017 - 2021: Operations Manager @ Teleperformance
2009 - 2017: Team Leader @ Concentrix
2005 - 2009: Customer Service Representative @ Alorica Inc.
2002 - 2006: BS Nursing @ Liceo de Cagayan University