Challenge-driven, service-oriented professional with hands-on background in administration, operations, training, quality and management within the healthcare industry.
Team player and leader with unparalleled commitment to attainment of pre-established goals, cost-effective management of resources, and quality performance. Known for applying a hands-on, lead-by-example style in fostering a culture of teamwork, shared mission, and dedication to operational excellence. Effective at establishing strong client relations, communicating with diverse individuals, maximizing resources, and formulating strategic plans to achieve group objectives.
Demonstrated experience and knowledge of customer service in medical, nonprofit and health administration.
2022 - Now: Pre-Access Manager @ Ensemble Health Partners
2015 - 2021: Quality and Process Analyst @ Conifer Health Solutions
2009 - 2015: Patient Access Revenue Cycle, Manager @ Group Health Cooperative
2022 - Now: Women Who Rise
2023 - Now: Certified Revenue Cycle Representative @ Healthcare Financial Management Association
1995 - 1997: High School @ South Kitsap High School