Remote worker with 14+ years of experience - Last seen 2 years ago

Accomplished Senior Manager with a decade of leadership, specialising in Application, IT and Product Support. Proficient in devising robust strategies, driving operational excellence, and ensuring top-tier user satisfaction. Adept at interdisciplinary collaboration, troubleshooting complex issues, and optimising workflows. Pursuing a Senior Manager role in Application and Product Support to elevate efficiency and customer experience. Expert in managing business-critical applications across sectors like GRC, QMS, BFSI, Healthcare, Energy, e-Commerce, Marketplace, and Automobiles. Proven track record in leading distributed teams globally, in diverse cultural and multi-vendor environments. Skilled in hybrid support center scaling and leadership. Seeking a dynamic role in an evolving organisation to apply analytical depth and innovation in complex problem-solving.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@sriramvenkat
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	global support incident management customer service service level sla escalations management sql mongodb api jira zendesk people management application support incident problem management it support kpireporting
Fluent in	englishhindikannadatamil
Preferred timezone	+5.30
Preferred annual pay (min)	$50,000/year
Last seen	2 years ago
Signed up	2 years ago
Badges	👨‍💻 Remote worker 🎖 Early adopter