As the Head of Pricing, Routing & Billing at Europeer Exchange GmbH, I lead a team responsible for managing Voice and SMS A2P operations. With over 10 years of experience in telecommunications management, I have developed strong skills in system administration, customer service, and project management. I hold an ITIL Foundation certification in IT Service Management, which demonstrates my commitment to delivering high-quality services. My goal is to ensure smooth and efficient operations, while also driving innovation and growth in the telecommunications industry.
| ๐ Nationality | ๐น๐ณ Tunisia |
| ๐ก Residency | ๐ฉ๐ช Germany |
| ๐ Location | ๐ฉ๐ช Germany |
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rok.co/@souhaiel_drissi |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | sla management kpi tracking quality assurance itil itsm operations oversight customer satisfaction training technical proposals manuals sow uat billing systems crm erp btob saas |
| Fluent in | englishfrencharabicgerman |
| Preferred annual pay (min) | $65,000/year |
| Preferred hourly pay (min) | $75/hour |
| Last seen | 11 months ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2025: Head of Pricing, Routing & Billing of Interconnnect Wholesale @ Europeer Xchange GmbH
2019 - 2021: Senior Business Solutions Consultant @ Europeer Xchange GmbH
2016 - 2019: Customer Success Operation Team Lead @ GET Wireless
2012 - 2015: Technical Support Analyst @ GET Wireless
2023 - 2023: Integration of Linxa Connect (BSS)-Europeer
2022 - 2022: Integration of 5G System (BSS)-Europeer
2019 - 2020: Integration of IXtools (BSS)-Veon
2016 - 2017: Integration of IXtools (BSS)-Djeezy
2014 - 2015: Migration of IXtools (BSS)-Tunisie Telecom
2008 - 2012: Bachelor in Sciences Computer @ ISCAE Tunis