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@solinapkris

Remote worker with 4+ years of experience - Last seen ago

I am a dedicated and detail-oriented professional with a solid background in customer service and risk operations. With experience at TTEC and Ubiquity, I have honed strong communication, problem-solving, and time management skills while consistently delivering high-quality support in fast-paced, high-volume environments.

At TTEC, I managed a large volume of customer inquiries, demonstrating my ability to adapt quickly to changing priorities and maintain a positive customer experience. My time at Ubiquity as a Risk Operations Analyst sharpened my attention to detail and ability to perform repetitive, high-stakes tasks with precision. I became highly proficient in following complex protocols and compliance standards, particularly when handling sensitive or confidential information, and developed a deep understanding of data privacy requirements.

I am now seeking new opportunities in workforce management or customer service roles where I can leverage my operational expertise, attention to detail, and people-centered approach to support teams, improve processes, and contribute to overall customer and business success.


Skilled in customer support excel power bi google sheets customer service workforce real time management assistant administrative admin data entry data data analysis 
Fluent in filipinotagalogenglishhiligaynon
Preferred timezone +8, 0, +1, +2, +3, +9, +10
Preferred annual pay (min) $5,000/year
Preferred hourly pay (min) $3/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - Now: Risk Operations Analyst @ Ubiquity Global Services

2022 - 2023: Customer Service Representative @ TTEC

Education

2018 - 2022: Bachelor of Science in Business Administration major in Operations Management @ University of St. La Salle

5ms