Remote worker with 5+ years of experience - Last seen 1 month ago

Client Onboarding & Customer Success Manager with 3+ years of experience managing client relationships, onboarding processes, and cross-functional operations in fast-paced environments.

I specialize in delivering seamless onboarding experiences, improving client satisfaction, and supporting retention through proactive communication and problem-solving.

Throughout my career, I have worked closely with Sales, Operations, and Service teams to ensure alignment, optimize workflows, and create positive client experiences from day one.

I’m passionate about building strong client relationships, improving processes, and contributing to business growth through customer success strategies.

Bilingual: English & Spanish
Open to remote global opportunities.

🛂 Nationality	🇨🇴 Colombia
🏡 Residency	🇨🇴 Colombia
📍 Location	🇨🇴 Colombia
Remote OK	rok.co/@sofiacardonao
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Skilled in	customer success client onboarding client retention account management customer experience saas crm
Fluent in	spanishenglish
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$20/hour
Last seen	1 month ago
Signed up	3 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter