Remote worker with 5+ years of experience - Last seen 5 months ago

🌟 Sofia Kennedy – Customer Experience Expert & Social Media Enthusiast

Hi! I’m Sofia Kennedy — half Irish, half Ecuadorian, and 100% passionate about people and digital connection. With 4 years of hands-on customer service experience, I proudly consider myself (in my humble opinion) an expert at making clients feel heard, helped, and happy. From resolving insurance queries at Proxima Solutions to keeping a restaurant floor running smoothly at Sports Planet, I’ve learned that empathy, patience, and adaptability are the real superpowers in any role.

But lately? Social media has become more than just a skill for me — it’s my spark. I’ve dabbled in content creation, engaged communities, and managed brand presence across platforms from as early as 2018, with hands-on roles at Papelart and VG Consultora. Now, I’m ready to turn that passion into purpose — ideally in a role where creativity, communication, and community meet.

I thrive in fast-paced, people-first environments and bring to the table:

- Fluent bilingualism (English + Spanish)

- A degree in Advertising

- A sharp eye for visual design (thanks to Adobe Illustrator & Photoshop)

- And a multitasking mindset built through years of real-world work.

If you're looking for someone who can bring heart to customer experiences and soul to social media, let’s talk!

🛂 Nationality	🇪🇨 Ecuador
🏡 Residency	🇪🇨 Ecuador
📍 Location	🇪🇨 Ecuador
Remote OK	rok.co/@sofia_kennedy
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support customer service call handling community management social media content creation marketing communication front desk digital marketing instagram facebook adobe illustrator photoshop visual design bilingual spanish english ux multitasking remote work office365 email support crm problem solving detail oriented advertising copywriting fast learner hospitality support agent inbound support outbound support client relations team collaboration insurance support policy processing
Fluent in	spanishenglish
Preferred timezone	-5,-4,-3,-2,-1,0
Preferred annual pay (min)	$18,000/year
Preferred hourly pay (min)	$9/hour
Last seen	5 months ago
Signed up	5 months ago
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