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@smmesoma

Remote worker with 12+ years of experience - Last seen ago

Detail-oriented and highly adaptable Virtual Assistant with strong communication skills and a proactive mindset. I bring a calm, solutions-focused approach to administrative support, calendar management, data entry, and online customer service. My background includes handling inquiries with empathy, resolving customer issues efficiently, and maintaining a positive brand voice across multiple platforms.

Driven by a commitment to excellence and continuous improvement, Iโ€™m quick to learn new tools and systemsโ€”including CRMs, project management platforms, and AI-assisted workflows. I thrive in remote environments, managing tasks independently while keeping team goals in clear focus. Whether it's streamlining operations or enhancing customer satisfaction, I show up ready to solve problems and add value.


Skilled in email management customer service crm help desk tools clear communication time management online research document handling problem solving remote collaboration 
Fluent in english
Preferred timezone +1
Preferred annual pay (min) $12,000/year
Preferred hourly pay (min) $7/hour
Last seen 9 months ago
Signed up 9 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

Employment

2020 - 2024: customer care representative @ foodcourt

2016 - 2020: Customer support @ spectranet

2014 - 2016: Personal Assistant @ Tivoli Garden

Education

2014 - 2018: HND @ yaaba tech

2010 - 2014: SSCE @ Redeemed Christian school

7ms