๏ Configuration & troubleshooting of email client MS Outlook.
๏ Email-Id creation, deletion in O365 and assign License.
๏ SharePoint configuration, permission.
๏ Responsible for 2nd and 3rd-level support
๏ Responsible for Active Directory user account add/ moves/deletions.
๏ Troubleshoot shared permission access
๏ Troubleshoot/resolve escalated Help Desk issues relating to O365
๏ One drive support- troubleshooting
๏ Windows Migration Tools
๏ Installing the basic OS and the supporting software as per the guidelines of the organization.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
Remote OK | rok.co/@skpandey169 |
https://www.linkedin.com/in/shailendra-kumar-pandey-775a81a2/ | |
iamskpandey | |
Skilled in | windows xp windows 7 windows 8 and 8 1 windows 10 and windows 11 server 2008 2012 and 2016 outlook o365 active directory sharepoint one drive yahoo to gmail migration |
Fluent in | englishhindi |
Preferred timezone | EST, GMT-6, GMT-7 |
Preferred annual pay (min) | $24,000/year |
Preferred hourly pay (min) | $15/hour |
Last seen | 10 months ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2012 - 2023: Senior Technical Support Engineer @ IDC Technologies
2010 - 2012: MBA IT @ Ptu University