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@siobhan_wan

Remote worker with 9+ years of experience - Last seen ago

I am an enthusiastic Customer Service Representative and Technical Support Advisor with years of experience in both the call center industry and face to face with customers. I am verse with dealing with irate customers, troubleshooting issues and providing solutions while giving a memorable customer experience. I currently am employed at a call center but I am willing to explore new opportunities if I was to be granted one. I have sent emails to relevant customers and also done live chat (4 to 5 chats at once). I have a love for customer service, I am adaptable, I can multitask and I will mean any given deadlines. I am interested in getting a remote job as I have previous experience working remotely and this would suit me best. I welcome any new task or job role as I am a fast learner who is keen on details and a great team player.


Skilled in customer support data entry sales customer experience customer service chat emails phone technical support 
Fluent in english
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $40/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - 2024: Customer Service Representative @ Conduent Jamaica

2018 - 2018: Customer Service Representative @ Hinduja Global Solutions

2017 - 2018: Hostess @ Grog Shoppe Restaurant

Education

2014 - 2015: Prelimary Chemistry, Physics and Biology @ The University of the West Indies

2010 - 2011: CSEC Chemistry and Physics @ Maths Unlimited

2005 - 20110: High School Diploma and passed 7 CSEC subjects @ Wolmer's Trust High School for Girls

6ms