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@silvia_nnenne

Remote worker with 7+ years of experience - Last seen ago

Hello there and welcome!
I'm a dedicated Virtual Assistant and Customer Support Agent with a passion for delivering top-notch service. With 5 years of experience in the industry, I've honed my skills in providing efficient and effective solutions to clients.
My expertise spans a wide range of tasks, including administrative support, email management, calendar coordination, and data entry. I am committed to maintaining clear and open communication channels to ensure that I understand and meet your specific needs.
I meet deadlines, and donโ€™t make promises I canโ€™t keep. I am a team player, but can steer the ship alone if need be.
As a virtual assistant, I thrive in fast-paced environments and am adept at multitasking. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and am eager to learn to use any new tools that get the job done well. My goal is to streamline your workload, allowing you to focus on what matters most โ€“ growing your business. I am well-versed in various communication platforms and project management tools, ensuring seamless collaboration and timely project completion.
In customer support, I bring a customer-centric approach, always striving to exceed expectations. I am skilled in handling inquiries, resolving issues, and providing a positive customer experience that fosters long-term relationships.
Let's collaborate to enhance your productivity and customer satisfaction. I am dedicated to making your work life easier and more efficient. Feel free to reach out, and let's discuss how I can contribute to the success of your projects.
Thank you for considering my profile, and I look forward to working with you in providing excellent customer service and anything else you may need help with!


Skilled in customer support email communication calendar management appointment scheduling administrative support data entry microsoft word google sheet google drive google suite social media management web research lead generation chat moderator community manager excel booking personal assistant 
Fluent in english
Preferred timezone ET, CT, PT, MT, EST, GMT +1
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $10/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2019 - 2022: Customer Service Representative @ Everyday Super Marktet

Side Projects

2024 - 2024: Podcast List Compilation

Education

2013 - 2017: Linguistics and communication studies @ University of PortHarcourt

6ms