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@sifat23

Remote worker with 6+ years of experience - Last seen ago

I'm Sifat, a passionate and results-oriented professional with a proven track record of driving customer success, fostering brand growth, and exceeding targets. My career journey has been a blend of strategic thinking, operational excellence, and a deep desire to connect with people and understand their needs.

Experience Highlights:

Talent Development & Touring Management (Tuneman Entertainment & Paradox Events): I spearheaded international client tours, managed intricate logistics, and nurtured strong client relationships, leading to a 30% increase in client renewals (Paradox Events).
Customer Success & Operations (Fourth Frontier): I thrived in a customer-centric role, retaining 30% of customers under a subscription program. I excelled at bridging the gap between customers and technical teams, crafting impactful content, and collaborating with UI/UX for enhanced user experience.
Marketing & Sales (Various Roles): From crafting data-driven marketing strategies to exceeding sales targets, I've consistently demonstrated a proactive approach and a keen understanding of client needs.
Skillset:

Customer Success: Retention, Onboarding, Communication
Business Analysis: Data Analysis, Problem-Solving, Strategic Planning
Marketing & Sales: Strategy, Content Creation, Client Relationship Management
Project Management: Organization, Execution, Cross-Functional Collaboration

Looking Ahead:
I'm eager to leverage my experience and skills in a customer success, business analyst, key account manager, or growth manager role. I'm particularly interested in opportunities that allow me to combine my passion for building relationships with my analytical abilities to drive impactful results and contribute to a company's overall success.


Skilled in customer support customer retention microsoft excel microsoft powerpoint marketing google analytics client relationship data analysis marketing strategy 
Fluent in englishhindipunjabi
Preferred timezone +1,+2,+3,+4,+5,+5.5,+6,+6.5,+7,+8,+9,+9.5,+10,+11,+12,+13,+14
Preferred annual pay (min) $18,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Talent Development Manager & Touring Manager @ Tuneman Entertainment

2022 - 2023: Sr. Artist Manager & Touring Manager @ Paradox Events

2021 - 2022: Customer Success and Operations Executive @ Fourth Frontier

2021 - 2023: Marketing Executive @ Early Autism Services

2021 - 2021: Sales & Marketing Intern @ MyCaptain

2021 - 2021: Marketing Assistant @ TOWNHOUSE 2.0

2020 - 2021: Marketing Intern @ EDIFY ACCELERATORS

Education

2018 - 2021: Triple Majors in English, Political Science and History @ Christ University

5ms