I'm Sifat, a passionate and results-oriented professional with a proven track record of driving customer success, fostering brand growth, and exceeding targets. My career journey has been a blend of strategic thinking, operational excellence, and a deep desire to connect with people and understand their needs.
Experience Highlights:
Talent Development & Touring Management (Tuneman Entertainment & Paradox Events): I spearheaded international client tours, managed intricate logistics, and nurtured strong client relationships, leading to a 30% increase in client renewals (Paradox Events).
Customer Success & Operations (Fourth Frontier): I thrived in a customer-centric role, retaining 30% of customers under a subscription program. I excelled at bridging the gap between customers and technical teams, crafting impactful content, and collaborating with UI/UX for enhanced user experience.
Marketing & Sales (Various Roles): From crafting data-driven marketing strategies to exceeding sales targets, I've consistently demonstrated a proactive approach and a keen understanding of client needs.
Skillset:
Customer Success: Retention, Onboarding, Communication
Business Analysis: Data Analysis, Problem-Solving, Strategic Planning
Marketing & Sales: Strategy, Content Creation, Client Relationship Management
Project Management: Organization, Execution, Cross-Functional Collaboration
Looking Ahead:
I'm eager to leverage my experience and skills in a customer success, business analyst, key account manager, or growth manager role. I'm particularly interested in opportunities that allow me to combine my passion for building relationships with my analytical abilities to drive impactful results and contribute to a company's overall success.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@sifat23 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support customer retention microsoft excel microsoft powerpoint marketing google analytics client relationship data analysis marketing strategy |
| Fluent in | englishhindipunjabi |
| Preferred timezone | +1,+2,+3,+4,+5,+5.5,+6,+6.5,+7,+8,+9,+9.5,+10,+11,+12,+13,+14 |
| Preferred annual pay (min) | $18,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - 2024: Talent Development Manager & Touring Manager @ Tuneman Entertainment
2022 - 2023: Sr. Artist Manager & Touring Manager @ Paradox Events
2021 - 2022: Customer Success and Operations Executive @ Fourth Frontier
2021 - 2023: Marketing Executive @ Early Autism Services
2021 - 2021: Sales & Marketing Intern @ MyCaptain
2021 - 2021: Marketing Assistant @ TOWNHOUSE 2.0
2020 - 2021: Marketing Intern @ EDIFY ACCELERATORS
2018 - 2021: Triple Majors in English, Political Science and History @ Christ University