A highly motivated individual seeking a challenging career in BPO/ITES over 13 years of professional experience, where I can amass my professional education, technical knowledge & past experience to enforce it to provide value added solutions for the company's fiscal benefits. Experience in Operations & Account Management. Analyze client needs and develop strategies for meeting those needs more efficiently. Evaluate all aspects of business performance and present findings to stake holders Strong Technical Problem-Solving Attitude and User support, Customer Services, Content moderation, driving enhancements and delivery. Well-developed organizational skills, Coaching and training skills, proven ability to identify work plans, forecast problems, cost controlling envision solutions and follow-up efficiently for Technical Issues and user, customer satisfaction.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@shrikantvahile |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | zendesk dashboards scheduling excel office365 customer support peoples manager html ai it broadband client interactions coaching wfm slack |
| Fluent in | englishhindimarathi |
| Preferred annual pay (min) | $25,000/year |
| Last seen | 1 year ago |
| Signed up | 1 year ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - Now: Manager Operations @ TATTVA CXLLP
2021 - 2022: Assistant manager Operations @ 24-7 Intouch
2012 - 2021: Assistant Manager Operations @ Concentrix Daksh Indian PVT LTD
2021 - 2022: Coincrush
2012 - 2021: Virgin media, Tripadvisor, Amazon
- Now: Lime Mobility
2005 - 2007: Diploma In Hotel Management @ Global Institute of Hotel management and Technology
2004 - 2005: HSC, Information Technology @ S V Union Junior college
2002 - 2003: SSC @ R&DE school