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@shrikantvahile

Remote worker with 14+ years of experience - Last seen ago

A highly motivated individual seeking a challenging career in BPO/ITES over 13 years of professional experience, where I can amass my professional education, technical knowledge & past experience to enforce it to provide value added solutions for the company's fiscal benefits. Experience in Operations & Account Management. Analyze client needs and develop strategies for meeting those needs more efficiently. Evaluate all aspects of business performance and present findings to stake holders Strong Technical Problem-Solving Attitude and User support, Customer Services, Content moderation, driving enhancements and delivery. Well-developed organizational skills, Coaching and training skills, proven ability to identify work plans, forecast problems, cost controlling envision solutions and follow-up efficiently for Technical Issues and user, customer satisfaction.


Skilled in zendesk dashboards scheduling excel office365 customer support peoples manager html ai it broadband client interactions coaching wfm slack 
Fluent in englishhindimarathi
Preferred annual pay (min) $25,000/year
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2022 - Now: Manager Operations @ TATTVA CXLLP

2021 - 2022: Assistant manager Operations @ 24-7 Intouch

2012 - 2021: Assistant Manager Operations @ Concentrix Daksh Indian PVT LTD

Side Projects

2021 - 2022: Coincrush

2012 - 2021: Virgin media, Tripadvisor, Amazon

- Now: Lime Mobility

Education

2005 - 2007: Diploma In Hotel Management @ Global Institute of Hotel management and Technology

2004 - 2005: HSC, Information Technology @ S V Union Junior college

2002 - 2003: SSC @ R&DE school

5ms