Customer Success and Account Management professional with 5+ years of experience managing enterprise client relationships, driving business growth, and delivering successful outcomes for multinational organizations. Experienced in stakeholder management, strategic account development, customer retention, cross-functional collaboration, and commercial negotiations. Proven track record of managing complex client engagements, identifying growth opportunities, and building long-term partnerships that create value for both customers and businesses. Skilled in Salesforce CRM, HubSpot CRM, business analysis, project coordination, and customer success strategies. Currently based in Berlin and open to remote opportunities across Customer Success, Account Management, Partnerships, and Business Development.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฉ๐ช Germany |
| ๐ Location | ๐ฉ๐ช Germany |
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rok.co/@shobsd14 |
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| Skilled in | customer success client success account management key account management customer retention stakeholder management relationship management business dev strategic partnerships salesforce hubspot crm customer onboarding project management business analysis data analysis excel b2b sales ai productivity tools |
| Fluent in | englishhinditamilmarathi |
| Preferred timezone | +1,+2 |
| Preferred annual pay (min) | $60,000/year |
| Preferred hourly pay (min) | $40/hour |
| Last seen | 5 days ago |
| Signed up | 1 year ago |
| Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2020 - Now: Senior Manager @ Cushman & Wakefield
2019 - 2019: Research Intern at KPIT Technologies
2018 - 2020: PGMD in Marketing @ Balaji Institute of International Business
2014 - 2017: BCom. with specialisation in costing @ Symbiosis College of Arts & Commerce