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@shelbynr

Remote worker with 12+ years of experience - Last seen ago

An empathetic and versatile professional with a proven track record of turning complex challenges into simple, effective solutions. With a rich background spanning administrative, financial, and client-facing roles, including her experience as a Subject Matter Expert at Aetna and a Certified Care Adviser at Wellthy, she has cultivated a unique skill set. She excels at handling high-stakes situations with both compassion and assertiveness and is a proactive problem-solver dedicated to improving processes and providing exceptional support.


Skilled in excellent communication interpersonal skills active listening skills time management skills detail oriented skills customer service skills crm software proficiency problem solving skills adaptability organizational skills basic computer skills follow up skills 
Fluent in english
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $24/hour
Last seen 8 months ago
Signed up 2 years ago
Badges πŸ‘©β€πŸ’» Remote worker

πŸŽ– Early adopter

Employment

2022 - 2023 : Subject Matter Expert (SME) @ Aetna, a CVS Health Co.

2020 - Now: Military Spouse/Student @ The Bunnell Resident/Liberty University Remote

2020 - 2020: Legal Assistant/Admin @ Morris Manning & Martin LLP

2018 - 2019: Bank Teller @ CGRCu Credit Union

2017 - 2018: Home Manager @ The Rogers Residence

2014 - 2017: Assistant Teacher @ Foundation Academy

Education

2024 - 2026 : B.S. in Psychology @ Liberty University

2023 - 2024 : Associate's in psychology @ Liberty University

2022 - 2023 : Psychology @ Liberty University

2021 - 2022: Medical Billing & Coding Specialist @ Columbus Technical College

4ms