An empathetic and versatile professional with a proven track record of turning complex challenges into simple, effective solutions. With a rich background spanning administrative, financial, and client-facing roles, including her experience as a Subject Matter Expert at Aetna and a Certified Care Adviser at Wellthy, she has cultivated a unique skill set. She excels at handling high-stakes situations with both compassion and assertiveness and is a proactive problem-solver dedicated to improving processes and providing exceptional support.
| π Nationality | πΊπΈ United States |
| π‘ Residency | πΊπΈ United States |
| π Location | πΊπΈ United States |
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rok.co/@shelbynr |
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| Skilled in | excellent communication interpersonal skills active listening skills time management skills detail oriented skills customer service skills crm software proficiency problem solving skills adaptability organizational skills basic computer skills follow up skills |
| Fluent in | english |
| Preferred annual pay (min) | $50,000/year |
| Preferred hourly pay (min) | $24/hour |
| Last seen | 8 months ago |
| Signed up | 2 years ago |
| Badges |
π©βπ» Remote worker π Early adopter |
2022 - 2023 : Subject Matter Expert (SME) @ Aetna, a CVS Health Co.
2020 - Now: Military Spouse/Student @ The Bunnell Resident/Liberty University Remote
2020 - 2020: Legal Assistant/Admin @ Morris Manning & Martin LLP
2018 - 2019: Bank Teller @ CGRCu Credit Union
2017 - 2018: Home Manager @ The Rogers Residence
2014 - 2017: Assistant Teacher @ Foundation Academy
2024 - 2026 : B.S. in Psychology @ Liberty University
2023 - 2024 : Associate's in psychology @ Liberty University
2022 - 2023 : Psychology @ Liberty University
2021 - 2022: Medical Billing & Coding Specialist @ Columbus Technical College