Remote worker with 7+ years of experience - Last seen 1 year ago

Shaima Rusiga Kassim
Customer-Centric Professional | Fintech Enthusiast | Multilingual Advisor

I bring over [X years] of diverse experience in customer service, financial advising, and technical support, with a strong focus on delivering personalized, efficient solutions. My background includes roles in banking, fraud detection, and emergency response, where I honed my problem-solving, analytical, and leadership skills.

As a Banking Advisor at RBC, I helped clients with tailored financial strategies, promoting digital banking tools and ensuring compliance with industry standards. My ability to navigate complex customer needs was also refined in my roles at Air Canada and Rogers Communications, where I provided expert support across multiple channels. These positions deepened my passion for fintech, particularly the innovations in blockchain and cryptocurrency.

I hold an MBA from the Indian Institute of Business and Computing and a Bachelor’s in Psychology, and I am fluent in six languages, including English and French. At Shakepay, I look forward to contributing my expertise to enhance user experiences and support the company’s vision of making cryptocurrency accessible for all Canadians.

🛂 Nationality	🇧🇮 Burundi
🏡 Residency	🇨🇦 Canada
📍 Location	🇨🇦 Canada
Remote OK	rok.co/@shebz0307
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	customer support office365 vision 360 cardi olbb technical proficiency problem solving skills aml kyc
Fluent in	englishfrenchswahilikinyarwandakirundiluganda
Preferred annual pay (min)	$65,000/year
Preferred hourly pay (min)	$30/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👩‍💻 Remote worker 🎖 Early adopter