I am a highly motivated and reliable Customer Support Executive with over 4 years of experience in both voice and chat processes. Iโve worked with leading companies such as Tech Mahindra, Teleperformance, and RebootXP, where I handled customer inquiries, resolved complaints, processed refunds, and assisted with technical issues and order management.
My communication skills, ability to handle pressure, and problem-solving mindset help me deliver excellent customer service across different platforms. I am proficient in handling both inbound and outbound interactions, and Iโm comfortable working with tools and CRMs to ensure smooth operations.
Currently, I am seeking remote opportunities where I can apply my skills, stay productive, and contribute to a team that values customer satisfaction.
| ๐ Nationality | ๐ฎ๐ณ India |
| ๐ก Residency | ๐ฎ๐ณ India |
| ๐ Location | ๐ฎ๐ณ India |
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rok.co/@sharrysekhon2016 |
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sdfljasfjkhsdfajsf โญ๏ธ Upgrade to Premium to contact |
| Skilled in | customer support chat support voice process inbound calls outbound calls email support technical support complaint resolution crm tools order management refund processing communication skills multitasking problem solving time management remote work team collaboration customer satisfaction bpo call center operations |
| Fluent in | hindienglishpunjabi |
| Preferred annual pay (min) | $12,000/year |
| Preferred hourly pay (min) | $7/hour |
| Last seen | 6 months ago |
| Signed up | 6 months ago |
| Badges |
๐จโ๐ป Remote worker ๐จ Maker |
2019 - 2020: Freelance E-commerce Chat Support @ Tech mahindra
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2023 - 2024: Tech mahindra
2019 - 2020: Freelance E-commerce Chat Support