I am currently employed at Nakama Tech, where I have served as a Customer Service Representative for the past year. Prior to joining Nakama Tech, I worked at CCI Kenya in a similar role, gaining three years of experience in customer care.
Additionally, I have held positions in various organizations that have equipped me with valuable skills and experience. At Jowarise Agency, I served as an Administrator, handling administrative tasks and responsibilities. During my tenure at Sacred Heart Parish Dagorretti, I worked as a Secretary, where I developed computer skills and performed clerical duties such as document filing and preparing payment vouchers.
Furthermore, my experience extends to roles in customer service and sales. At Reliance Protection Services, I served as a receptionist, where I was involved in sales and customer care activities. Additionally, I worked in the control room, managing CCTV and Alarm systems.
Overall, my diverse work experiences have provided me with a strong foundation in customer service, administration, and clerical duties, making me well-equipped to excel in various roles.
| ๐ Nationality | ๐ฐ๐ช Kenya |
| ๐ก Residency | ๐ฐ๐ช Kenya |
| ๐ Location | ๐ฐ๐ช Kenya |
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rok.co/@sharon_victoria |
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| Skilled in | customer service communication skills problem solving empathy technical support multitasking time management product knowledge ticketing systems crm software email support live chat support phone support troubleshooting skills team collaboration adaptability office365 excel |
| Fluent in | englishwinnie |
| Preferred timezone | +3 |
| Preferred annual pay (min) | $10,000/year |
| Preferred hourly pay (min) | $15/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2023 - Now: Customer Service Representative @ Nakama Tech
2019 - 2022: Customer Service Representative @ CCI Kenya
2011 - 2012: Computerized Diploma in Tours And Travel @ Nairobi Aviation College