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@sharmilacruz46

Remote worker with 20+ years of experience - Last seen ago

Service Relationship Manager | Banking Industry Professional | Video & Photo Editing Enthusiast

With over 13 years of experience in the banking sector, I have developed a deep expertise in service management and client relationship building. I began my career as a Credit Card Customer Service Agent and later transitioned to Citibank India, where I worked as a Foreign Exchange Officer in Branch Banking. My journey then led me to a Service Manager role, where I had the privilege of managing a portfolio of over 300 High Net-Worth Individuals (HNIs), providing tailored solutions and exceptional service.

I hold a Bachelor's degree in Business Administration and am passionate about combining my professional skills with my personal interests. Outside of work, I love exploring the creative world of video and photo editing, which allows me to express my creativity and attention to detail.


Skilled in customer support front end marketing 
Fluent in englishtamil
Preferred timezone INDIAN STANDARD TIME
Preferred annual pay (min) $13,000/year
Preferred hourly pay (min) $7/hour
Last seen 1 year ago
Signed up 1 year ago
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๐ŸŽ– Early adopter

Employment

2019 - 2022: Senior Manager Wealth Management Client servicing @ Kotak mahindra bank

2011 - 2019: Service Relationship Manager @ Citibank India

2010 - 2011: Business Development Executive @ Alle Technologies

2009 - 2010: Credit Risk Analyst @ TATA Consultancy Services

2006 - 2010: Phone Banking Officer @ HSBC operations and Banking Services

Education

2003 - 2006: Bachelor of Business Administration @ Madurai Kamaraj University

5ms