Remote worker with 56+ years of experience - Last seen 2 years ago

I'm Shanara Mintz, a dedicated and results-driven Remote Customer Service Representative with a passion for delivering exceptional customer experiences. As a seasoned professional in the dynamic field of customer service, I thrive on the challenges of providing top-notch support in a remote work environment.

🚀 Professional Background:
With a solid foundation in customer service, I have honed my skills to deliver effective solutions, resolve issues promptly, and exceed customer expectations. My experience with platforms like Arise has equipped me with the tools and knowledge needed to excel in a virtual call center setup.

Key Skills:

Customer-Centric Approach: I prioritize customer satisfaction by actively listening to their needs and providing tailored solutions.
Adaptability: Thriving in a remote setting, I am adept at utilizing virtual tools and platforms to deliver seamless customer interactions.
Problem-Solving: With a knack for creative problem-solving, I tackle challenges head-on to ensure customer issues are resolved efficiently.
Clear Communication: My excellent communication skills, both verbal and written, contribute to a positive and professional customer service experience.
Remote Work Expertise:
In my remote customer service journey, I've mastered the art of managing virtual call centers, meeting service level agreements, and maintaining a high level of professionalism while working independently. I understand the importance of flexibility and time management in a remote setting.

Collaborative Approach:
I thrive in collaborative environments and enjoy working with diverse teams to achieve common goals. Whether it's sharing insights, participating in virtual meetings, or contributing to team initiatives, I bring a collaborative spirit to the table.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@shanaramintz
Instagram	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	office 365 customer support customer service manager supervisor health care
Fluent in	english
Preferred timezone	eastern
Preferred annual pay (min)	$42,000/year
Preferred hourly pay (min)	$16/hour
Last seen	2 years ago
Signed up	2 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter